Your neighbourhood Digital Seva Kendra

Last updated: 18 July 2026

Das Enterprise ("we", "us", "our") operates a digital services, cyber café and CSC (Common Service Centre) shop in Gopinagar, Haripal, Hooghly, West Bengal, and this website (dasenterprisehpl.in). This policy explains what information we collect through this website, why we collect it, how it is used, and the choices you have. By using the enquiry form on this website, you agree to the terms described below.

1. Information We Collect

Through the enquiry form on this website, we collect:

• Contact details: your name and mobile number.
• Your message: whatever you write in the "Your Thoughts" field.
• Attachments (optional): any file you choose to attach to your enquiry.

If you separately visit our shop or contact us by phone/WhatsApp for services such as PAN card, insurance, or government scheme assistance, we may collect further documents in person or over call — this policy covers our general approach to that information too, even though it isn't collected through this website's forms.

2. How We Use Your Information

• To respond to your enquiry by phone, WhatsApp, or email.
• To understand what service you need before you visit our shop.
• To generate and share a reference code with you so that you and we can both track your enquiry.

We do not use your information for advertising, and we do not sell your personal information or documents to any third party.

3. How Your Submission Reaches Us

This website's enquiry form uses a third-party form-delivery service (FormSubmit) purely to route your submitted details into our business email inbox (dasenterprise.hpl@gmail.com). We do not maintain a separate database or server of our own.

4. Sharing With Government Departments & Partners

Where you engage us for a specific service (such as a PAN card, insurance, or a government scheme application) in person or by phone, your documents may be shared with the relevant authority — for example NSDL/Protean for PAN card applications, our insurance partner for insurance applications, or the relevant Central/West Bengal Government department for scheme assistance — solely to complete that service.

5. Data Retention

We keep submitted information only for as long as reasonably needed to respond to your enquiry, plus a short period afterward in case you need to follow up using your reference code. We periodically delete old emails that are no longer needed.

6. Security — What We Do, and Its Limits

We handle your information with the same confidentiality we apply to customers who visit our shop in person. However, please understand that standard email is not end-to-end encrypted, and no method of transmission over the internet is 100% secure. Please avoid sharing highly sensitive numbers (such as your full Aadhaar number) through the enquiry form.

7. Your Rights & Choices

• You may ask us what information we hold relating to your enquiry, referencing your reference code.
• You may ask us to delete your submitted information once your enquiry has been resolved.
• You may choose not to provide certain information, though this may mean we are unable to respond fully.

8. Cookies & Website Behaviour

This website does not use advertising cookies or tracking scripts. It uses your browser's temporary session storage only to avoid repeatedly showing the enquiry pop-up during the same visit; this information is not sent to us and disappears when you close your browser tab. A visitor counter on this site records anonymous page-view totals only, with no personal information attached.

9. Contact Us About Privacy

• Phone / WhatsApp: +91 99333 88252
• Email: dasenterprise.hpl@gmail.com
• In person: Das Enterprise, Gopinagar, Khamarchandi, Haripal, Hooghly, West Bengal – 712405

10. Changes to This Policy

We may update this policy from time to time as our services change. The "Last updated" date at the top will reflect the most recent revision.